Privacy Policy

This Privacy Policy explains how House Russell ("we", "us") collects, uses, and protects your personal data when you visit or place an order through this site.

Information we collect

When you browse the site we collect standard technical data such as your IP address and browser type. When you place an order or contact us, we collect the information you provide directly: name, email address, postal address, phone number, and order details. We do not collect or store payment card details — payment processing information is handled directly by our payment provider.

How we use your information

We use your data to process and fulfil orders, respond to enquiries, send order and shipping confirmations, and improve the site. We do not sell your personal data to third parties. We may share order information with the couriers and payment providers necessary to deliver your order.

Cookies

We use essential cookies to keep your shopping cart and session working correctly. We do not use third-party advertising or tracking cookies beyond what is needed to operate the store.

Data retention

We retain order records for as long as necessary to comply with our legal and accounting obligations. You can ask us to delete your account and associated data at any time, subject to those obligations.

Your rights

Depending on where you live, you may have the right to access, correct, or delete the personal data we hold about you, and to object to or restrict certain processing. To exercise any of these rights, contact us using the details below.

Contact us

For any questions about this policy or your data, please get in touch via our contact page.

This is placeholder policy text generated for a demo store. Before launching a real store, have this reviewed by a qualified professional to ensure it meets the legal requirements for your business and the regions you sell to.